DO NOT BOOK THIS HOTEL IF YOU HAVE A GROUP OF 5 PEOPLE. After being on the go for around 18 hours, arrived at the hotel only to find 2 double beds in the room. When I questionned this at reception, I was told that I needed to pay an extra $16 per night for a roll away bed! Sorry, but when I booked this I booked for 5, why should I need to pay more? If I knew this when I booked, I would have looked at either booking 2 rooms or booking another hotel. Booked this over the phone with Direct Holidays and was not warned by the girl who took the booking. According to the Rep, this is the hotel's way of "making extra money". I think they made enough WHEN I BOOKED FOR 5 IN THE FIRST PLACE. Apart from that, it was not bad. If I didn't have this major problem, would recommend this hotel. Ideal for a family of 4.
Newbies, SCOTLAND
Date Travelled: 10/07/2010
Review Added: 31/07/2010